ID2 Design Terms and Conditions

It is mutually agreed that the following terms and conditions form an integral part of any order and that no variation or modification shall be
effective unless accepted by ID2 Design in writing.

All prices are subject to confirmation at time of placing order. Your instruction to proceed with our services (written or oral) constitutes an agreement between us
and signifies your acceptance of these terms and conditions.
In the event that the final project specification differs from the specification against which the project was originally costed,
or the specification changes during development, ID2 Design will advise you of any cost implications at the time the situation arises,
and seek your approval prior to carrying out the work.
Unless agreed otherwise, payment of 50% of the project cost is required before work can begin (deposit).
Balance is due upon completion. The deposit is non-refundable and the deposit percentage paid represents a percentage deposit for each element of the order.
Orders for promotion / SEO products are payable at time of order. Once promotion / SEO work has started this payment is non-refundable.
Work on the project can only commence once all relevant text, images and other necessary files / data have been supplied by the customer
and in line with any development dates advised by us. Costs arising as a result of any domain name and / or hosting transfers that may be necessary
to complete the project are not included unless specified otherwise in this costing.
Charges for domain registration are made on the basis that domains will be available at the time the deposit is made.
All HTML, coding, images and other files created by ID2 Design and forming part of the completed web site become the property of the client
upon full settlement, until which time they remain the sole property of ID2 Design.
Any coding that is under the copyright of ID2 Design, or any other party, prior to inclusion in a website development retains its original copyright.
Settlement of fees due for hosting, domain registration and any third party services are required at time of placing order.
Any discounts or free services offered by ID2 Design on the basis of volume or value are made available
once settlement of the relative invoices has been made.
Search engine position results are subject to the algorithms and criteria put in place by the relevant search engine organisation.
These organisations can change their algorithms and criteria at any time without notice. Consequently ID2 Design cannot guarantee
the search engine position of websites we develop or modify and accept no liability or responsibility for such.
ID2 Design does not accept any responsibility for the suitability or function of third party software or templates.
ID2 Design may make recommendations based on experience and / or documentation; however, the final decision as to the suitability
and use of third party software or templates rests with the customer. ID2 Design does not provide free support for any third party software
or scripts unless specified otherwise in our order confirmation.
Development work carried out by ID2 Design carries a 90 day warranty, commencing from the date of the final invoice,
unless agreed otherwise in writing. Any claims against this warranty must be received by us in writing within this 90 day warranty period.
Responsibility for the accuracy and content of any and all information contained within, or relating to, the web site and / or services
rests with the customer. Whilst information supplied by the customer is published in good faith, ID2 Design and its representatives
cannot accept any liability for any content or errors contained therein. ID2 Design will make reasonable efforts to ensure that the website content
complies with rules and guidelines for web hosting with our service / service providers in the UK and / or USA
(depending on the location of the service provider at the time the web hosting is organised).
In the event that the service provider subsequently advises that the content is unsuitable, ID2 Design will make reasonable efforts
to find an alternative web hosting solution, but are not responsible for any costs or losses that may be incurred
as a result of changing the web hosting provider. Our entire liability under any circumstances whatsoever shall be limited to the amount
actually paid by you for our services. No liability is accepted for consequential loss and / or damages.
ID2 Design does not accept any liability from the use or inability to use the web site and / or services.

Domain Registration, Hosting and Renewals
ID2 Design will endeavour to remind clients when services are due for renewal. However, it is the client’s responsibility
to ensure that renewal dates are met. ID2 Design does not accept any responsibility or liability resulting from failure to meet renewal dates.

Print and Other Services
Cost variation
All quotations are based on current production costs and are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
Preliminary work
Work carried out, whether experimentally or otherwise at the client’s request, will be charged.
Author’s corrections, including alterations in style, and the cost of additional proofs necessitated by such corrections will be charged extra.
Proofs of all work may be submitted for client’s approval, and in that event no responsibility will be accepted for any errors in them not corrected by the client.
Delivery and payment
Delivery of work shall be accepted when tendered and thereupon or on notification that the work has been completed
the ownership shall pass and payment shall become due within the period stated on the invoice.
Should expedited delivery be agreed and necessitate overtime or other additional costs, an extra charge may be made.
Should work be suspended at the request of or delayed through any default of the client for a period of 30 days
ID2 Design shall then be entitled to payment for work already carried out and materials specially ordered.
Claims arising from damage, delay or partial loss of goods in transit must be made in writing both to ID2 Design and the carrier
so as to reach both within three days of delivery and claims for non-delivery within 28 days of despatch of the goods.
All other claims must be made to ID2 Design within ten days of delivery.
ID2 Design shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to clients
arising from delay in transit. Where work is defective for any reason, including negligence and the inability to use a website and/or services,
ID2 Design’s liability (if any) shall be limited to rectifying such defect.
Standing matter
Photographic materials, film separations and artwork (electronic or otherwise) and the like shall remain the exclusive property of ID2 Design.
Client’s property
Client’s property and all property supplied to ID2 Design by or on behalf of the client will be held, worked on and carried at client’s risk.
General lien
Without prejudice to other remedies, ID2 Design shall in respect of all unpaid debts due from the client have a general lien
on all goods and property in its possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice
to dispose of such goods or property as it thinks fit and to apply any proceeds towards such debts.
Illegal matter
ID2 Design shall not be required to produce any matter which in its opinion is or may be of an illegal or libellous nature.
ID2 Design shall be indemnified by the client in respect of any claims, costs and expenses arising out of any libellous matter
produced for the client or any infringement of copyright, patent or design.
Force majeure
Every effort will be made to carry out the contract but its due performance is subject to cancellation by ID2 Design
or to such variation as it may find necessary as a result of inability to secure labour, materials or supplies
or as a result of any act of God, war, strike, lockout or other labour dispute, fire, flood, drought, legislation
or other cause (whether of the foregoing class or not) beyond its control.
Copyright remains with ID2 Design unless a specific agreement is signed to the contrary, and covers all intellectual rights to: concepts,
textual copy, pictures (photographic and illustrative), logos, negatives, transparencies and electronic containment or transmission.
ID2 Design will require a credit to be included in all published material unless otherwise stated or agreed.

Posters, Canvasses and Books
All sizes are nominal. All products supplied by ID2 Design are produced to the highest standards, using the best quality materials and latest
processing techniques. However, all photographic products will, in time, fade. This is particularly true if they are left in bright sunlight and are not
behind glass. ID2 Design cannot accept any responsibility for this gradual image deterioration.
Colour Matching
As individual monitors can vary in their reproduction of colours, an exact match between the online representation of a poster, canvas or book
and the printed version cannot therefore be guaranteed.
All services and/or goods are supplied at the current prices ruling at the time of supply and are subject to change without prior notice.
All orders are processed after receipt and clearance of payment in advance.
All orders are made to order and will normally be dispatched within 28 days.
Refund Policy
Once an order has been placed, we cannot refund, nor accept the return of, any technically acceptable poster or canvas supplied. All pictures
purchased are presumed to have been received in good condition unless the Customer notifies ID2 Design in writing of any discrepancy or error
within 7 days of receipt.
ID2 Design will not be liable for indirect loss or third party claims occasioned by delay in completing the order or for any loss to our customers
arising from delay in transit. Where work is defective for any reason, liability (if any) shall be limited to rectifying such defect.

These Terms and Conditions shall be governed and construed in accordance with the Laws of England.

ID2 Design reserves the right to amend these Terms and Conditions without prior notice.
The information and opinions contained on this website are for general information purposes.
ID2 Design shall have no responsibility for any loss which may arise from reliance on materials contained on this website.
Certain parts of this site link to external internet sites, and other external internet sites may link to this website.
ID2 Design is not responsible for the content of any external internet sites.



Terms and Conditions